Western Australia's Specialist Library Supplier
  • Fast delivery
  • No minimum orders
  • No lock-in contracts
  • Competitive prices
  • Free metro delivery
  • (08) 9361 4211

Terms and Conditions

  1. All Web orders are firm sale.
  2. All items chosen from books on approval are firm sale.
  3. Westbooks do not accept returns of firm sale items.
  4. Returns will only be accepted in cases of goods received damaged and/or misbound. Please choose carefully.
  5. Westbooks must be notified of items received damaged and/or misbound within 7 days for a full credit.
  6. Orders of items not usually held in stock by Westbooks cannot be ordered on approval.
  7. Backlist titles cannot be ordered on approval except in cases of pre-arrangement.
  8. Order cancellations are accepted by Westbooks within 48 hours of placement of said order after which time orders must be honoured by customer.
  9. Items on approval must be returned within 14 days of receipt except in cases of pre-arrangement. Please refer to sales consultant memo for collection date.
  10. Approval items must be returned in mint saleable condition with no observable signs of use.
  11. Approval items returned damaged will be invoiced.
  12. Non-book approval items (audio book, CD, DVD, etc) must be returned with seal and/or shrink wrap intact.
  13. Items not returned within the approval period of 14 days are considered firm sale and will be invoiced.
  14. Quotations are valid for a period of 14 days after issue.
  15. Westbooks cannot guarantee price or availability of items ordered through an expired quotation.
  16. Normal school discount will apply except in cases of nett titles.
  17. Accounts must be finalized within 30 days except in cases of pre-arranged deferment.
  18. Deferred payment options are decided on an individual basis.
  19. Westbooks do not accept responsibility for publisher changes to cover art, format or depicted content.
  20. Although Westbooks endeavours to provide the most current title information, price and availability are subject to publisher change without notice.

Any queries? Please call us on 9361 4211 or email reception@westbooks.com.au